Delete your online account
You can delete your account here without reinstalling the game. You will need your Portal Squad username and current password.
What will be deleted
Your account, cloud saves and their history, leaderboard records, weekly rewards, and your Squad messages, reactions and membership. All account sessions will be revoked.
Local game progress and purchased coins or lives remain on your devices. This does not request a refund from Apple or Google. Shared Squad records belonging to remaining members are preserved. A retry receipt expires after 7 days. For questions about retained backups, contact support.
Forgot your password? Use your saved recovery code in the game's “Forgot password?” screen. For help, contact wolfinslimited@gmail.com.
Delete parental controls and parent data
To request removal of your parental-controls email and PIN data, email wolfinslimited@gmail.com from the email used for parental controls. You can make this request without reinstalling the game. You do not need a game username for this request.
Support will verify ownership and help resolve any pending payment or item delivery before completing removal. Local progress and items already added on your devices are separate from parental controls. Removing controls revokes the old PIN and email recovery; fresh verification is required to set them up again.
Never send your PIN, email verification codes, passwords or payment-card details. Minimum purchase and refund records may be retained for the reasons explained in the privacy policy. Sending the email starts a request and does not automatically delete data or request a store refund.